Dear Valued Customers,

At Gotham Buds, we are committed to ensuring your satisfaction with every purchase. Please
take a moment to familiarize yourself with our return policy, which is in strict compliance with
the regulations set forth by The Office of Cannabis Management of the State of New York.

Refund Policy:
Due to regulatory constraints, we are unable to offer refunds for any returned items. We
appreciate your understanding and cooperation in this matter.

Exchange Policy:
If you find any product purchased from us to be defective or unusable, we are more than willing
to assist you. Under these circumstances, we offer an exact exchange for the product at no
additional cost. Please note, it must be the exact same product that is being exchanged, and the
defective item must be returned at our retail location.

In the event that the specific product is not available at the time of the exchange, we will
replace it with a similar product of equal value. Rest assured, this replacement will be provided
to you at no extra cost, ensuring your satisfaction and adherence to our high standards of
quality.

We value your support and thank you for understanding these necessary policies, which are in
place to ensure compliance with state regulations and to protect the well-being of our
community.

For any further assistance or clarification regarding our return policy, please see our staff.
Thank you for choosing Gotham Buds for your cannabis and wellness needs.

– The Gotham Buds Team